The Move from Generative to Agentic AI (In 2026, we are moving beyond chatbots that just "talk." The focus is now on AI Agents that "do.")
The Zoho AI Agent Studio: This allows IT departments to build custom agents that connect to your legacy systems via APIs. Imagine an agent that automatically triggers a supply chain alert in Zoho Inventory when it detects a shipping delay at the Colombo Port, then suggests alternative suppliers based on historical lead times. Low-Code Integration: IT Managers can govern these agents through Zoho Creator, ensuring that AI workflows remain within the guardrails set by the IT department.
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